Customer Satisfaction

Each year the Continuous Improvement Team conducts customer satisfaction surveys at the three WorkForce Centers.  The results of those surveys are listed below.

Customer Satisfaction Surveys Summary – June 2016

 June 2016

August 2015

November 2014

May 2014

November 2013

April/May 2013

October 2012

Each year the Minnesota Workforce Council Association conducts a Mystery Shopper Study at WorkForce Centers throughout the state.  The results of that study are below.

Mystery Shopper Study 2016

Mystery Shopper Study 2013

Mystery Shopper Study 2012